 UBX is an approachable team (and fun!) of subject matter experts in cybersecurity and cloud. More importantly we understand how to.

Let’s Collab!

UBX Cloud offers multiple ways of connecting with our team. Here are the outline support procedures.

**Operating Hours: UBX Cloud is staffed and open 24 hours a day, 7 days a week, including all holidays.**

Contact Information

24x7 Meeting Rooms

**Operating Hours: UBX Cloud is staffed and open 24 hours a day, 7 days a week, including all holidays.**


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\* For Urgent (Severity 1) tickets, please call the helpdesk for immediate assistance.


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** To raise any support requests, please use the UBX support portal: [http://support.ubxcares.com](http://support.ubxcares.com).


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*** Any support request sent to the helpdesk system via email using [helpdesk@ubxcares.com](mailto:helpdesk@ubxcares.com) will automatically be marked as low priority.